ScreenSteps

Let's get started!

Schedule a demo today and learn how ScreenSteps can help you transform your organization's training & operations.

Schedule a no-pressure demo with the ScreenSteps team to learn how you can drive real performance and training improvements with the right tools & frameworks.

During this call, we will:

  • Learn about your organization, and your performance & onboarding goals and challenges

  • Provide a demo of how the ScreenSteps knowledge base operates and how different teams utilize it to drive real, measurable improvements

  • Provide actionable recommendations to improve your knowledge operations today

After filling out the form, you will be redirected to a calendar to pick a time to meet. Talk to you soon!

Fill out the form to get started

Schedule a no-pressure demo with the ScreenSteps team to learn how you can drive real performance and training improvements with the right tools & frameworks.

During this call, we will:

  • Learn about your organization, and your performance & onboarding goals and challenges

  • Provide a demo of how the ScreenSteps knowledge base operates and how different teams utilize it to drive real, measurable improvements

  • Provide actionable recommendations to improve your knowledge operations today

After filling out the form, you will be redirected to a calendar to pick a time to meet. Talk to you soon!

Trusted by knowledge management champions worldwide

What your team can achieve with the ScreenSteps knowledge base software

HubSpot Video
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Eliminate questions and mistakes, once and for all

Create an easy-to-use knowledge hub for all of your policies, processes, and procedures. 

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Develop independent & confident users

Eliminate the reliance on shoulder-taps and tribal knowledge. Users are independent and confident handling any task, no matter the complexity. 

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Instantly adapt to change, without missing a beat

Big organizational changes and small procedural changes are simplified when teams have guided knowledge. Make changes on the fly and adapt seamlessly.

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Cut onboarding time to 30 days (or less)

New-hire training shouldn't take months and months. Get new-hires up and running in 30 days or less with foundational courses and digital guides. 

What our customers are saying

"It’s amazing where we’ve progressed in the space of a year. Now, I’d say there’s no going back. This is what we are going to push. Other people are talking about what we are doing because of our use of ScreenSteps."

David | Help Center Trainer

“We're reaping the benefits since day one. We've improved our training regiment almost ten-fold from what it was before (at least it feels like it!). I do not want to go back to what it was before we found ScreenSteps.”

G2 Customer Review

"With ScreenSteps, new agents feel confident handling any type of call within the first 15 days of being hired (even the more involved calls), and by day 45 they are pretty much experts.

Handle time is down, talk time is down, hold time is down...the metrics across the board are a lot better than they were previously."

Stephanie | Contact Center Training Manager

"For me personally, working with ScreenSteps’ support team has been the highlight of the whole project.

ScreenSteps has been instrumental in helping our sales teams deliver a remarkable member experience and they are one of our most responsive partners. Quickly jumping in to help and being willing to implement ideas — that's what makes ScreenSteps stand out."

Alaska | Information Technology Support Specialist

"What we like the best about ScreenSteps is that the ScreenSteps team is very easy to work with and the application is super easy to use. Making updates to our troubleshooting guides is seamless and working with the team is an absolute dream."

Jason | Operations Director